Privacy Policy

Wabunka Experiences™, part of Japan Culture and Technology Co., Ltd. (hereafter “J-CAT,” “we,” or “our”) values you as our customer and recognizes that privacy is important to you. This Privacy Policy explains how we collect, use, and disclose data when you use our platform and associated services, and tells you how to contact us.

J-CAT handles the personal data of users and employees as part of our business operations. Because of this, we have established the following privacy policy (hereafter “the Policy”). In addition to handling personal information, J-CAT also handles the personal data of customers of other corporations and groups.

1. Personal Information
“Personal Information” refers to information defined by the Japanese Personal Information Protection Law (2003). This is information about living individuals, including name, date of birth, address, phone number, contact information, and information that can identify a specific individual such as data on facial features, fingerprint, voice print, and insurance details.
2. Collection of Personal Information
When a user registers with J-CAT, we may ask for personal information including name, date of birth, address, telephone number, email address, bank account details, credit card number, and driver’s license number. In addition, transaction records including some of this personal information may be shared with J-CAT’s business partners, such as advertisers (hereafter “Partners”).
3. Purposes of Collecting Personal Information
J-CAT needs to collect some personal data in order to carry out our business. This includes identity verification; sending email guidance and notifications; identification of users who have violated the Terms of Use and/or who intend to use our service for unauthorized or unjustified purposes; to allow users to change, delete, or view their details as registered on our website; to organize payment for our service, and other associated purposes.
4. Changes to the Purposes of Collecting Personal Information
J-CAT shall change the Purpose of Collecting Personal Information only if it is understood to be related to our services and the original Purposes of Collecting Personal Information. If the Purposes of Collecting Personal Information are changed, this will be announced directly to users or on our website.
5. Provision of Personal Information to Third Parties
J-CAT will not, except in the following circumstances, provide personal information to third parties without the user’s prior consent. This does not apply when required to do so by The Personal Information Protection Law (2003) or other laws. We may provide personal information to third parties when necessary to protect the life, health, or property of a person and it is impossible to obtain the consent of that person directly; when it is necessary to improve public health or promote the healthy development of children and it is difficult or impossible to obtain the consent of that person; when it is necessary for a national institution or local public entity to carry out affairs stipulated by law, or when there is a risk that obtaining the consent of the person would hinder that affair (e.g. in a criminal investigation); when the Provision was announced in advance and J-CAT notified the Personal Information Protection Committee in advance.
J-CAT will cease providing personal information to a third party at the request of the person to whom the personal information relates.
Notwithstanding the provisions of the following paragraph, information may also be provided to third parties if we entrust all or part of the handling of personal information to a third party in order to carry out our business; when personal information is shared due to a merger or other related events. The person to whom personal information relates will be informed in advance either directly or indirectly if personally identifiable information is used, and of the person or persons responsible for managing that information.
6. Disclosure of Personal Information
If an individual requests a copy of their personal information as collected by J-CAT, we will provide it without delay. However, in the following cases, we may not provide all or part of that personal information. We may not disclose personal information if there is a risk to harming the life, health, property, or other rights or interests of the person making the request or of a third party; if there is a risk of seriously impending the proper implementation of our business; if disclosing personal information would violate laws or regulations. If this is the case, J-CAT will inform the individual without delay. As a general rule, J-CAT will not disclose information other than personal information.
7. Correction and Deletion of Personal Information
If a user’s personal information as recorded by J-CAT is incorrect, the user may correct, add to, or delete their personal information. When we receive such a request and determine it to be necessary or proper to comply with the request, we shall do so without delay. If J-CAT decides to make corrections, additions, or deletions without the request of the user, or decides not to make required corrections, additions, or deletions, we will notify the user without delay.
8. Suspension of Use of Personal Information
If personal information is handled by a person or entity beyond the scope of Section 3, or because it was obtained by unlawful means, or if requested to do so by the person to whom the personal information pertains, J-CAT will suspend usage of that personal information without delay, and conduct an investigation if necessary. J-CAT will inform the user(s) of this suspension, or of the decision not to suspend usage.
Notwithstanding the preceding paragraph, J-CAT may take alternative measures to protect the rights and interests of our users if suspension would be impossible or extremely difficult.
9. Use of Statistically Processed Data
J-CAT may create statistical data processed in such a way as to make it impossible to identify an individual. We reserve the right to use this data without restrictions.
10. Acquisition and Use of Contextual and Attribution Information, Device Information, Location Information, and Action History That Does Not Specify Individuals
J-CAT protects user privacy, serves advertising, improves convenience and collects statistical data through the use of cookies. This statistical data may include age, gender, occupation, area of residence, and device data in a limited and anonymized form. Cookies and action history on our website are not included in Personal Information.
11. Use of Services of Affiliated Partners
We may use services provided by other businesses. Responsibility for these services rest with the operators who provide them. In addition, these services may be subject to further terms of use, privacy policies, etc. J-CAT does not guarantee or assume responsibility for the nature or characteristics of these services or of other transactions or interactions between the user and these services when provided by other operators.
12. Changes to the Privacy Policy
The contents of the Privacy Policy may be changed without notifying the user, except for instances where specified by law or other related incidents. Unless otherwise specified, the Policy takes effect from the time it is posted on our website.
13. Inquiries
For inquiries regarding this policy, please contact Japan Culture and Technology Co., Ltd. at [email protected].

First Edition, December 1, 2019
Translated from the Japanese original. In the case of disputes or clarifications, the Japanese version shall take precedence.