Privacy Policy

PERSONAL INFORMATION

Personal information is defined as information about an individual, constituted by name, address, telephone number, email address, and other information via which the Customer can be identified. It includes information via which the Customer cannot readily be identified, but which can be used along with other information to identify an individual Customer.

PURPOSE OF PERSONAL INFORMATION USE

Personal information of registered Customers will be used to the extent necessary in achieving the following purposes:

1) Authentication of and provision of service to registered Customer.
2) Provision via email, postal mail, or telephone, of information regarding cultural experiences hosted by partner subcontractors and various other information.
3) Storage of temporary backup data for the operation and management of the Service.
4) Application management of, communication with, and delivery for respondees to various campaigns and customer surveys.
5) Research, verification, etc. to safely operate the Service.
6) Response to comments, inquiries, etc. regarding the Service.
7) Response to inquiries, requests, etc. regarding the Service.
8) Delivery of important notifications, such as regarding changes to the terms and conditions of the Agreement.
9) Other purposes associated with the above-mentioned purposes.

※If personal information is not correctly registered, the customer may be unable to receive various services.
※In cases where personal information has been shared with other companies with the consent of the customer, the personal information is managed in accordance with the privacy policy of the respective companies. Please contact the respective companies for details regarding their privacy policy.

MANAGEMENT OF PERSONAL INFORMATION

1) Disclosure to third parties
The Company will take all possible measures to manage the personal information of the Customer, and shall not disclose personal information to third parties without customer consent. However, in the following cases, the Company is exempt from this obligation.
a) If the Customer chose to d isclose of their own volition their personal information to a select company.
b) If a person is unexpectedly identified as the Customer via the personal information the Customer initially registered with the Service.
c) In the case that the Customer is determined by the Company to inflict detriment to the Company or third parties, etc., if notifying third parties, police authorities, etc., or if those institutions or other institutions with similar authority request disclosure.
d) If personal information is passed in the case of succession of the business due to a merger involving the Company or other reason.
2) Safety Measures for Personal Information
The Company will aim to ensure the safety and accuracy of personal information through placing appropriate preventive measures against risks such as unauthorized access to personal information, loss of personal information, damage, tampering, and leakage. In addition, if by any chance a problem occurs, along with efforts to minimize the damage, the Company will swiftly conduct corrective measures.
3) For In-house Management of Personal Information
The Company will establish a system for the adequate protection and management of personal information and will establish and observe internal rules on the appropriate obtainment, use, and provision of personal information. In addition, in order to protect the safety of your personal information, the Company will distribute privacy and safety guidelines to employees and will be thorough with in-house privacy protection measures. Further, in order to properly maintain protection of personal information, the Company will establish a personal information protection management system, conduct regular audit of the operation status, and strive for continuous improvement.
4) Consignment of Personal Information
The Company may, within the scope of providing the Service, outsource all or part of the handling of personal information under strict examination, management, and supervision by the Company. Those that receive personal information in this outsource will not be considered a third party. In consignment, the Company will select a vendor whose level of protection of personal information meets the safety standards that the Company sets, and will properly manage and supervise the vendor.
5) Compliance with laws and regulations
The Company will comply with laws and regulations, guidelines set by the country, and other standards regarding the handling of personal information.
6) Personal Information Management Officer and Contact Information for inquiries related to Personal Information
(Notification of the purpose of use of personal information; disclosure, correction, addition and deletion of personal information; suspension of use and third-party provision of personal information)

TEL : +81 (0)3-4590-0140 (Office hours: 9:00 AM - 9:00 PM JST *Except holidays)
Email : experience@wabunka-media.jp

Privacy Policy
Lastupdated : April 14,2023